Refund policy

Digital patterns

You have 14 days to change your mind about your purchase and request a refund. However, if you download your item within those 14 days you waive your right to a refund.

If you discover an error in your pattern, please let us know.


You can ask for a refund on your ticket for up to 7 calendar days before the event. After that time we will not provide a refund.

Please contact us to request a refund.

Need help?

Contact us for questions related to refunds.