You have 14 days to change your mind about your purchase and request a refund. However, if you download your item within those 14 days you waive your right to a refund.
If you discover an error in your pattern, please let us know.
You can ask for a refund on your ticket for up to 7 calendar days before the event. After that time we will not provide a refund.
Please contact us to request a refund.
Contact us for questions related to refunds.